Macos Can%27t Repair The Disk My Passport For Mac

Easiest Way to Fix WD Passport Not Showing Error

'Mac os x can't repair the disk You can still open or copy files on the disk, but you can't save changes to file on the disk. Back up the disk and reformat as soon as you can.' I just saw this. Mac OS X Lion couldn’t be installed, because the disk (volume name) is damaged and can’t be repaired. Click restart to restart your computer and try installing again. Open Disk Utility In general, you can just open Disk Utility from the Utilities folder of your Applications folder. However, if your Mac doesn't start up all the way, or you want to repair the disk your Mac starts up from, open Disk Utility from macOS Recovery. Because WD My Passport for Mac has a Mac OS Extended (Journaled) file system (HFS+) written on it. Your Windows PC can’t see, or open the drive. Your options are to use a third party software solution that sits on your windows PC.

  1. 1. In Control Panel, go to Devices and Printers. You can see your passport drive visible there.
  2. 2. Open its properties and then open drivers, simply uninstall it.
  3. 3. Unplug your passport drive.
  4. 4. Restart your computer and insert/plugin your passport again into PC.

Follow to learn how to make your WD Passport external hard drive detected again:

Why Is WD Passport Not Showing Up
5 Fix for My WD Passport Is Not Showing Up on Computer Error
Quick Fix. Try a Different USB Cable/Port or PC
Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable
Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up
Method 3. Update Device Driver to Make WD Drive Work, Detected
Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive

How Do I Fix My WD Passport Ultra Not Showing Up on My Computer

'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.
The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?
'

If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.

On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials.

Why Is My WD Passport Not Showing UP

There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error:

  1. 1. A faulty USB port/cable, or a damaged USB hub on PC
  2. 2. No drive letter is assigned to WD Passport drive
  3. 3. Corrupted file system or bad sectors makes WD drive unreadable
  4. 4. WD drive driver is out of date
  5. 5. Universal USB controllers drivers are outdated

So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Check the fixes and follow tutorials below to get rid of this issue immediately.

5 Fixes to Remove WD Not Showing Up/Not Detected Error:

Quick Fix. Try a Different USB Cable/Port or PC

When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.

Step 1. Switch a USB port/cable and replug it to your computer.

If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.

Step 2. Reconnect the WD drive via a new USB hub or to a new computer.

  • If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up.
  • If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive.

You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again.

Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable

When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC:

Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.

Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths...'.

Step 3. Click 'Add' and choose the drive letter beside Assign the following drive letter > Click 'OK'.

If WD drive has already assigned with a letter, click 'Change' to choose another letter for it.

Step 4. Then restart PC and you can check out whether the problem still exists or not.

Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up

If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Your computer may not even able to detect it from File Explorer.

EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Download it, you can easily make your WD external hard drive show up on the computer again.

Follow to see how to fix corrupted system files and bad sectors on WD device:

Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.

Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.

Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.

Method 3. Update Device Driver to Make WD Drive Work, Detected

When the WD Passport drive is not working, it's highly possible that the device driver is not updated. So the best way is to update its driver via the following two paths:

Manually Download and Install WD Device Driver:

Step 1. Right-click on the Windows icon at the left corner and select Device Manager.

Step 2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.

Step 3. Right-click on Unknown device > select Properties.

Macos Can't Repair The Disk My Passport For Mac

Step 4. Go to Details tab > Set Property to be Hardware Ids.

Step 5. Right-click the top Value and click Copy.

Step 6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.

Step 7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.

Update WD Device Driver from Device Manager:

Step 1. Right-click on the Windows icon and select Device Manager.

Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive.

Step 3. Select 'Update driver'.

Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.

Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive

When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. So the last efficient way that you can try is to uninstall and reinstall USB controllers:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select 'Uninstall device'.

Repeat to uninstall each USB controller one by one.

Step 3. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive.

After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.

Extra Important Tips

If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Please do these tips first:

  1. 1. Copy and backup important data from your WD hard drive to another storage device.
  2. 2. Format WD hard drive or external hard drive to NTFS for saving data again.

If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Please try these tips for a guide:

  1. 1. Search and find some manual guide online to check the physical error on your WD hard drive.
  2. 2. Or you can take your WD drive to a local hard drive repair center for professional help. (If you are not professional, please try this tip.)

Conclusion

On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again.

If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC.

People Also Ask

For further issues related to the WD passport, check the questions and answers below. You'll get a satisfying answer:

1. WD My Passport not showing up on Mac

If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page)

  1. #1. Reconnect WD Passport to Mac
  2. #2. Change WD Passport drive letter
  3. #3. Remount WD Passport to Mac
  4. #4. Update WD Passport drive driver
  5. #5. Format WD My Passport on Mac

2. How to use WD Passport on Windows 10?

For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.

For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.

3. Why is my external hard drive not showing up?

Accordingly, there are many reasons that may cause your external hard drive not showing up. Here is a list of major reasons:

  • The external hard drive is not connected to the PC correctly
  • Faulty USB cable or USB hub
  • External hard drive is not initialized
  • External hard drive is doesn't contain a volume
  • External hard drive has no drive letter
  • External hard drive contains file system error, bad sectors, or virus

For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.

Summary: The WD My Passport for Mac is not showing up in Finder nor in Disk Utility? Follow the tutorial in this article to fix the issue and recover lost data from not showing up/not working WD HDD without data loss.

May 25, 2020 Connect WD My Passport to your Mac. Once that's done, double left-click on the Mac HD, the internal Mac hard drive visible on the top-right corner of the desktop screen.Select 'Applications Utilities Disk Utility'. Select your WD. My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore. Software for Mac GoodSync for WD. Install WD Discovery for Mac. WD Drive Utilities for Mac. If your product is not listed above, please visit the product page. Just didn't work. The light came on but no one is home. Lots of help out there on the internet but doesn't solve the problem. It is not recognised my Mac ( latest OS ), not in disk utility, not any where. Couple of hours trying to get it to work and then arranged a return. Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3.1 interface port.

West Digital hard drives, such as WD My Passport for Mac, WD Elements, or WD Easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and music files, etc. What's more, they are widely known thanks to their auto backup, password protection, and high reliability compared with other hard drives.

However, everything has flaws. At times, the WD My Passport hard drive won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD hard drive's light is on but not working. Even worse, it may become unreadable on Mac computer. In either way, your important data on this drive will become inaccessible.

If the WD My Passport hard drive is not showing up in Finder, Disk Utility or on the desktop after connecting to your Mac, how to find it and make it work? If you can't see files on the hard drive on Mac, how to access data? You'll get answers here.

Table of contents
1. Why isn't My Passport drive showing up on Mac?
2. Troubleshoot WD My Passport hard drive not showing up on Mac issue
3. How to fix My Passport for Mac not showing up on Mac issue?
4. What to do if My Passport drive is not recognized?
5. Bonus tips

Why isn't My Passport drive showing up on Mac?

Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac hard drive not showing up or not working.

  • Recent macOS update issue
  • System failure
  • Virus infection
  • Motherboard issue
  • WD My Passport drive damage or corruption

Troubleshoot WD My Passport hard drive not showing up on Mac issue

As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport hard drive not showing up. You can do some basic checks to troubleshoot whether this issue is resulted from those factors.

1. Safely remove the WD My Passport hard drive and reconnect it to the USB port. Try quickly plug and slowly plug, sometimes it just works for no reason.

2. Check whether the USB cable or USB port is bad by connecting other hard drives to this USB port or cable and see if that makes a difference.

3. Reboot your Mac computer to see if your WD My Passport drive is not showing up in Disk Utility/Finder or not.

4. Connect the WD My Passport hard drive to another Mac computer or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport hard drive undetectable.

How to fix WD My Passport for Mac not showing up on Mac issue?

If the WD My Passport for Mac still does not work or not show up in Finder/Disk Utility after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.

Solution 1: Check Finder Preferences

If your WD My Passport hard drive is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop.

Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac hard drive show up in Finder or on the desktop.

Step 1: Go to Finder > Preferences > General tab.

Step 2: Tick the 'External disks' option to show the WD My Passport hard drive for Mac on the desktop.

Step 3: Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD My Passport hard drive for Mac in Finder.

Solution 2: Check My Passport for Mac in Disk Utility

If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.

When checking WD My Passport in Disk Utility, you could have two results:

Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.

Companies that store your data in offsite servers ensure that your information is protected with the highest level of security. Make business fun againAs a Mac fan, you’ll have a deep-seated appreciation for software that puts ease of use and beautiful design first. Stability and security is keyMacs are secure and stable, and not as susceptible to the viruses or hacking that some hardware is prone to. All data is encrypted to the same level as your internet banking. Small business desktop accounting software for mac. In the same way, the best online accounting software heavily protects your sensitive financial data.

Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.

Here, we'll show you solutions to case 1.

Method 1: Mount WD My Passport for Mac in Disk Utility manually

Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. In this situation, you can manually mount the hard drive.

Step 1: Go to Applications > Utilities > Disk Utility.

Step 2: Click 'Show All Devices' in View option at the left corner of Disk Utility.

Step 3: Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of Disk Utility window.

Instead, you can also click on the mount icon beside the drive to mount it immediately.

Method 2: Repair WD My Passport for Mac drive with First Aid

If you can't mount the WD My Passport hard drive for Mac manually, there should be some file system problems in this drive. But don't worry. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. You can follow the instructions to fix this problem.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac hard drive.

Step 3: Click First Aid on the top of the Disk Utility window.

Step 4: Click Done when the reparation finishes.

Solution 3: Erase/Reformat My Passport for Mac

If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting.

My Passport Ultra Stopped Working

The situation is, reformatting will assign a new file system but will erase your data on this drive as well. To avoid the loss of important data, please make sure you have a backup copy of data. Without a backup? It's not necessarily the end of the world. You can at first recover lost data from the WD My Passport hard drive for Mac with professional Mac data recovery software, like iBoysoft Data Recovery for Mac.

iBoysoft Data Recovery for Mac is free hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover lost data from formatted, inaccessible, corrupted, unmountable, unreadable hard drives, USB flash drives, SD cards, memory cards, etc. It's compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.

Recover lost data from My Passport for Mac with iBoysoft Data Recovery for Mac

Step 1: Download and install iBoysoft Data Recovery for Mac on Mac.

Step 2: Launch iBoysoft Data Recovery for Mac.

Step 3: Select My Passport for Mac and click 'Next' button to scan all data on this drive.

Step 4: Preview the searching results, choose files you need, and click 'Recover' to get them back.

Reformat My Passport for Mac in Disk Utility

After recovering data from this drive, you can now courageously proceed to erase your WD My Passport hard drive with no fuss.

Step 1: Go to Disk Utility.

Step 2: Select the WD My Passport for Mac drive in the left sidebar.

Step 3: Click Erase on the top of the Disk Utility window.

Step 4: Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase.

What to do if the WD My Passport drive is not recognized/detected?

If My Passport for Mac external hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. Very probably, your My Passport for Mac may have some physical problems. It's better to send it to a local reparation center.

Bonus Maintenance Tips for WD My Passport drives for Mac

Apparently, most hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. In order to maintain your WD My Passport for Mac hard drive in good condition, you should pay attention to:

  • Make sure that your WD My Passport hard drive doesn't become physically damaged.
  • Always safely and properly unmount the WD My Passport for Mac drive after using it.
  • Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject.
  • Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life).

Summary: Let’s figure out how to format your WD Passport on macOS & Windows. In this blog post, we will walk you through the formatting process and share instructions to format an external drive on macOS & Windows.
But before you proceed, understand that formatting carries a risk of hard drive corruption and data loss. So, in case, if you had accidentally lost your data due to drive formatting or corruption, we also recommend a data recovery software that can rescue data from your HDD. Take a free trial to evaluate the software now.

Professional Photographers and videographers have their hands laid upon various digital devices. Usually, their arsenal includes a cutting-edge Windows 10 desktop, the latest and the magnificent MacBook Pro, DSLR & SD-Cards of-course and the trusted & loved external drives such as the WD My Passport. The role of the WD My Passport drive is crucial since the individual will leverage the portable media to safely store their collection of pictures, videos, audio, and docs. But despite the best of the best device specifications; there remains one small glitch to rectify.

We know, Macs and Windows have their native file systems such as the new APFS or HFS and the NTFS. A WD My Passport formatted with Mac file system will be a dud on the Windows and vice-versa. Thankfully, MS-DOS FAT32 and ex-FAT formats have survived to date, and these are the file system to make your WD My Passport work with a Mac and a Windows PC simultaneously. In the next 5 minutes read, you will master yourself in formatting a WD My Passport safely and in a manner best suited for sharing your digital files between a macOS and Windows OS.

To format a Western Digital My Passport external hard drive in ex-FAT or FAT32 format, you can bank on built-in applications of Mac & PC. However, while doing this, there are things you have to keep in mind and follow the correct steps. Here you will get to know about the process to format your “My passport” portable drive in FAT32 and ex-FAT file system in both Windows and Mac platforms.

In Windows Platform:

Macos Can 27t Repair The Disk My Passport For Mac Os

1. Connect your Western Digital My Passport hard drive to your Windows PC through the USB cable. Wait till the Windows detects the external hard drive and configure it as an expansion drive automatically.

2. Now, click the Start button and select ‘This PC’. A new Windows Explorer window opens, on the left side of the screen; you will see a list of installed drives and their drive letters.

Macos can 27t repair the disk my passport for mac osx

3. Locate the icon assigned to Western Digital My Passport drive and Right-click the connected drive icon and click ‘Format’ in the pop-up menu.

4. Select the ‘File System’ from the drop-down list, which is available in the format expansion and choose either ‘ex-FAT’ or ‘FAT32’.

Macos Can 27t Repair The Disk My Passport For Mac Osx

5. Enter a relevant name in the ‘Volume Label’ field. This name will represent your drive when you connect it with Windows Explorer or Mac and will be mentioned above the drive letter for the My Passport drive. Therefore, enter a descriptive name.

6. Now, again select a ‘Quick Format’ option, then click ‘Start’ option, wait for a few minutes to get your drive reformatted with the FAT32 file system, so that you can use it. After successful formatting, you can directly save or move files to it like any other external hard drive.

In macOS / OS X Platform

  1. Connect your Western Digital My Passport drive to Mac computer, and let the OS detect and mount the drive for use. Now, a new hard drive icon will appear on the desktop.
  2. On macOS Dock, select Finder. When the Finder window opens, on the menu bar, select ‘Go’ and then ‘Utilities.’ After that, you will be able to see /Applications/Utilities folder in Finder. From the Utilities folder window, select ‘Disk Utility’ application.
  3. When the Disk Utility opens, choose the Western Digital hard drive icon from the sidebar.
  4. Click ‘Erase’ on the Disk Utility file menu. Now, the Erase dialogue window appears, here select the ‘Volume Format’ drop-down list and choose ‘MS-DOS (FAT)’ or ex-FAT File System.’ Note: ex-FAT is a better choice for formatting WD My Passport on Mac.
  5. Now, click the ‘Erase,’ button and wait a few minutes and let the macOS erase data on the drive and reformat it by FAT32 or ex-FAT format.
  6. Once formatting is done, you can use the drive in macOS or OS X as a regular hard drive.

Window’s Disk Management and Mac’s Disk Utility applications are secure platforms to erase your WD My Passport easily. You don’t require any third-party software to format your WD My Passport with FAT or ex-FAT.

Macos Can't Repair The Disk My Passport

Caution: Avoid Formatting your WD My Passport without Backup

Software My Passport Ultra Not Working Mac Pro

We can’t rule out the possibilities of human errors resulting in the accidental formatting of the WD My Passport external drive. A silly man-made mistake will permanently remove all of the contained pictures, videos, audio files, and docs instantly from the WD My Passport. Hence, fasten your seat-belts and backup your WD My Passport before erasing. If you have already joined the data loss club unwillingly, then try running D-I-Y applications to recover data from Mac and Windows.

Wd Passport Ultra Not Working

Tips for Effective Formatting

Mac Os Can't Repair The Disk My Passport

  1. Format your Western Digital My Passport external hard drive to FAT32 or ex-FAT format so to transfer the data between a Mac and Windows system conveniently.
  2. There are specific third-party systems, like Digital Camcorders, and Sony PlayStation 3, which need the drives to be formatted in either FAT32 or ex-FAT format to perform read from and write operation. Check it before selecting a file format.
  3. Due to some limitations FAT32 format is not useful for every type of user, and also affects both Mac’s and PC’s performances. Therefore, it is better to choose ex-FAT instead.
  4. Ex-FAT supports maximum volume size up to 128 PiB, and its supported maximum file size is 128 PiB.
  5. Like FAT32, ex-FAT is not a very commonly used file system, due to which its support may vary among third-party devices.
  6. The corruption chances of the external drive increases, if it is used on both Mac and PC systems regularly. Therefore, it is better to take backup of your important photos and videos before sharing them between both the computers.

Macos Can 27t Repair The Disk My Passport For Macbook Pro

Software My Passport Ultra Not Working Mac Computer